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Welcome
We offer a wide range of chat support services to global clients
- The best support is a chat away.
- No bots, just real chat support.
- Reliable and ready to engage with your customers!
About Us
Excellent Chat Support Services
Worldwide Chat provides live support chat operator solutions to increase sales, services, and conversion rates. We offer a wide range of chat support services to global clients. We facilitate real-time customer service that can raise your customer satisfaction levels and boost your brand value.
Our chat support team is well-trained to use all the latest chat software and can use the software of your choice. Alternatively, we can also suggest the best chat software to be used based on the volume and type of your business requirements.
Why choose us
We cater to the entire continental United States.
Our job starts with you: understanding what you need, so we can offer you options that make sense.
We are reliable and ready to engage with your customers. Just add a LIVE CHAT platform (Livechat, Zopim, Comm100 ETC.) provide us with an FAQ and we will increase your sales and provide great customer service, technical support, lead generation, information on products/services, assisting in ordering, queries related to billing, order fulfillment, order verification and processing queries. We provide customers with expert and accurate live chat support services. Your customers will be able to get immediate answers to their queries with our live chat support services.
We engage customers with automatic greetings, Personal greetings, chat on multiple websites and chat via direct link.
Products and Services
When a visitor initiates a chat, our agents respond quickly so that you do not lose any prospect. In case the visitor needs any further information our agents will transfer the chat to an expert or email the information to the appropriate person.
When a customer wants quick information on your products or services and not looking for a long conversation, our chat support operators can do that. They are trained to find the customers exact query and provide the precise services/product information.
Industries We Cater To:
Accounting, Automotive, Car dealerships, Kitchen Cabinets, Education, Healthcare, Hospitality, Manufacturing, Retail, Telecommunications, etc.
BUDGET FRIENDLY:
We support all types of budgets that meets everyone's expectations:
FREE CONSULTATION
ACCEPT DEBIT/CREDIT CARDS
PAYPAL PAYMENTS ACCEPTED
Is Live Chat Support Necessary for your business?
What is Live Chat Support?
Live chat support is a method of customer service where your customers chat in real-time with support agents. It's often found on a company's homepage. The usual form is a chat box that comes up when someone lands on the website.
Why do you need Live Chat Support for your business?
1. Real-time user engagement
Live chat support provides a way for customers to engage in real-time with your business. A user is more comfortable using livechat support instead of email support where the response time can be hours or even days. They're more willing to wait a few minutes for an agent to come online.
2. Lightning fast response times
Live chat support often gives a faster response time than any other customer support method, except calling an agent directly. And for large businesses (as well as small businesses) a user still has to wait many minutes for an agent to pick their call. With live support, it's often typing into the chat box and waiting for a response. Responsible business reply anywhere from instantly to a few minutes.
3. Branding
Live chat support helps with branding in the sense that users associate your business with caring for the customer. They'll be more willing to recommend your products and services to friends and family because they know if someone runs into any problems, there's an exceptional live support team to respond.
4. Lead capture
Imagine someone visits your website, but isn't ready to purchase yet. They just want to know more about your business from an agent. Live chat support is a fantastic way to ask a website visitor if they have any questions, and use that opportunity to educate them and maybe get an email address.
Contact us today at WorldWide Chat and set up live chat support for your business and take customer relations to the next level.
More services - email support
What is email support?
Why hire email support agents?
Why hire email support agents?
Email support is one of the most widely used and important channels of customer service. It’s a flexible and fundamental medium familiar to both your customer service agents and customers.
Also called an email ticketing system, an email support system is an excellent business solution for managing your email traffic, as well as assigning, prioritizing, organizing, and tracking emails.
An email support system allows your customer service agents to filter out the most important customer emails and set the ticket status based on priority. As soon as a customer’s email lands in an email support system, it becomes a ticket.
Why hire email support agents?
Why hire email support agents?
Why hire email support agents?
One of the most important reasons to use an email support solution is to control your incoming customer support queries. It allows you to fully catalog, organize, and prioritize all incoming customer requests.
If you’re dealing with high volumes of requests daily, such an advantage is critical for your business. Aside from improved customer support, this system makes sure that no customer inquiries go unanswered.
Email support is a necessity in an increasing digital world. It’s the one customer communication channel every business with a web presence is expected to have.
Worldwide Chat can assist you with email support and provide great customer service. Our price varies by project, however, we are affordable and ready to take your business needs to the next level. - CONTACT US TODAY !!!